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Transformation doesn’t just cost time, money, and resources—it costs people.
Behind every new initiative, restructuring, or strategic shift is an often invisible burden: the emotional tax. It shows up as fatigue, resistance, disengagement, and burnout—and it’s quietly undermining even the most well-designed transformations.
The truth? It’s not that people are unwilling to change. It’s that they’re overwhelmed by the emotional weight of constant change.
Join Cassandra Worthy, Andrea Still, and Stefanie Sancho for a powerful, one-hour live conversation exploring the hidden cost of transformation—and what leaders can do to reduce it. Grounded in the Change Enthusiasm® mindset, this session will reframe resistance as a signal, not a barrier, and offer a more human-centered path forward.
When we ignore the emotional experience of change, we pay for it later.
This session will help you reduce the hidden costs—and unlock the human potential within transformation.
Meet the panelists joining Cassandra Worthy!
In this conversation, you’ll explore:
☑️ What the “emotional tax” really is—and how it shows up across teams
☑️ Why traditional change strategies unintentionally increase burnout and disengagement
☑️ How to recognize emotional signals early and respond more effectively
☑️ Practical ways to reduce friction, build trust, and sustain energy through change
☑️ How emotionally intelligent leadership drives stronger, more sustainable outcomes
Meet the Panelists
Andrea Still
Vice President, Organizational Development, DEI
Church Pension Group (CPG)
📍 Connect with Andrea on LinkedIn
Andrea Still’s career began in her family’s telephone answering service, where she gained end-to-end business experience before the age of twenty. Those early lessons shaped her perspective—seeing the full system, connecting the dots, and understanding the human impact behind every decision—while instilling a strong sense of ownership and service. This foundation continues to guide her purpose: creating environments where people can truly thrive.
Today, Andrea is a Human Resources leader with more than two decades of experience, currently serving as Vice President of Organizational Development and DEI at Church Pension Group. She focuses on strengthening organizational health through talent management, inclusive leadership, learning, and performance effectiveness. With a background spanning benefits policy, administration, and HR, she brings a balanced approach that bridges strategy and execution while keeping people at the center. Outside of work, Andrea enjoys photography, live music, and exploring scenic backroads on a motorcycle with her husband.
Stefanie L. Sancho
Healthcare Change Executive & CEG Advisory Board Member
📍 Connect with Stefanie on LinkedIn
Stefanie is an energetic and trusted leader with a strong track record of driving organizational change across industries. She specializes in transformation initiatives that enable business growth, operational excellence, employee engagement, and cultural evolution. Throughout her career, she has led large-scale change strategies spanning digital transformation, mergers and acquisitions, process modernization, and employee experience—helping organizations adopt simpler, more effective ways of working. She has held leadership roles at Johnson & Johnson, Prudential, and Dun & Bradstreet, where she guided enterprise-wide transformations, built change management capabilities, and empowered teams to successfully adopt new technologies and business models.
She holds a bachelor’s degree in Human Resources Management and a Master’s in Organizational Leadership, along with PMP and Prosci certifications. Stefanie has served as a Board Advisor for ACMP and currently advises Change Enthusiasm Global. Outside of her professional work, she is deeply committed to community and service, volunteering with organizations that support families in need and participating in leadership initiatives. Based in New Jersey with her son, she enjoys cooking, travel, music, and creating meaningful experiences with family and friends.